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Troubleshooting Google Fit

Google Fit
Written by Timi Support Team
Updated 11 months ago

If you have read and completed the steps to connect TimiFiT to your Google Fit app and the fitness data is still not syncing to TimiFiT, find out the most common reasons here:

Make sure you check the settings in Google Fit to see if you have the activity tracking turned on, follow these steps:

  1. Open the Google Fit app on your phone.
  2. Tap ‘Profile’
  3. Go to ‘Settings’
  4. Find ‘Activity tracking’ and select automatic activity tracking ‘On’.

If you still can’t see your steps, check if you have connected the correct Google account when getting set up on TimiFiT

  • Open the Google Fit app
  • Go to ‘Profile’
  • See the email listed under your name.
  • After confirming your email address, you can reconnect your Google Fit to TimiFiT and make sure to select the same Google account that you’ve connected to Google Fit.
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