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I can’t see my device on the list above.

Can I still use TimiFiT?
Written by Timi Support Team
Updated 11 months ago

We connect to most wearable devices, but if you can't see your device listed, here are alternative options to connect:

  • If you prefer to try to connect your wearable, it is possible to check if your device's app can connect fitness data via the Google Fit app (Android) or Apple Health app (iPhone). Go to your wearable application on your mobile phone and go to settings to check compatibility with Google Fit (Android) or Apple Health (iOS).
  • Follow the instructions to connect your device's app to Google Fit or Apple Health app. To check if the steps are syncing in Google Fit or Apple Health from your device, open the device application, and then Google Fit or Apple Health.
  • To successfully sync your fitness data to TimiFiT, first open the device's app and then Google Fit or Apple Health and last open TimiFiT app to confirm if steps are being tracked.

Note: Connecting to TimiFiT through these alternative options may not accurately reflect your data. If this is the case, we recommend connecting through your mobile phone, which will count your steps only when your phone is carried.

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